allnatura experiences
What experience you have with allnatura done?
SHOPuniver users have rated a total of stars
Experience of SHOPuniver users
allnatura Experiences of SHOPuniver users. These are the experience of real people who have purchased in the online shop of allnatura or at least in contact with them. These users were able to collect their own allnatura experience and then submitted their rating here.
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Experience from other portals
allnatura Experiences of users from other portals. These are experience that were delivered in another portal or directory. We have listed the last current 5 allnatura experiences per rating portal.
(4,5 / 15900 User)
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Google My Business:
Hugely disappointing. I tried to purchase a mattress but the company refused to sell. There must be a reason clearly! I completed a form on their website in order to be advised on which would have been the best mattress for my needs. They replied saying that my bed was not suitable for the mattress BUT did ask whether they could help somehow. Then I replied and said that I would have been very happy to consider their advice on which bed I should have had; even more, I said that i would have considered to buy their beds in order to achieve the best result for my bed-time. At this stage they become very dismissive and did not give any recommendation. There was a back and forth of email but it was like crashing on a wall. Oh yes, at the end they said that logistically would have been a problem to send the item in Italy... it was stated from stage one that I am in Italy. why not saying it earlier? clearly they are not "open" to sell to everyone
Daniele Ricci, 11.01.2023
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Google My Business: Ordered a mattress online. It came after 5 weeks. Good communication via email and the mattress is absolutely great. Lots of comfort and support. Would recommend for sure!
Naoual Ben Mahjoub, 25.10.2022
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Google My Business: I bought a summer duvet, it's great quality and super good material. I recommend!
Joana Sargento, 04.12.2022
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Google My Business: "3 months to receive an item...no money and no delivery yet." UPDATE: Order arrived. The item took around four months to arrive, since allnatura apparently lost a lot of time "searching for the lost item" instead of shipping immediately a replacement as soon as they received confirmation from the shipping company, that the first item got incorrectly delivered. After "locating" the item they simply did not ship it for around another month for unexplained reasons. Furthermore, an incredible bad service from the customer service, unable to directly address and solve the problem or even getting me in touch with any person in charge of the shipping. A customer service that replied to any of my request for explanation with the sentence "we will contact you" for never calling back. Endless calls and email exchange for a mediocre quality item in the end.
Luigi Gugliara, 02.11.2021
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Google My Business: Great experience and overall communication. When I experienced troubles with my account they answered quickly and helped out competently. The duvets are perfect and I would definitely buy there again!
Isabel Christen, 10.12.2021
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Trusted Shops: Rivaro Doppelbett mit Nachttisch in Zirbe natur und weißer Glaseinlage. Sehr gute Kaufabwicklung, wunderschönes Produkt und durch das Zirbenholz riecht das ganze Schlafzimmer als wenn man im Wald wäre. Hochwertige Verarbeitung, gute Passgenauigkeit sowie schnelle und leichte Montage. Der ganze Aufbau hat nicht ganz eine Stunde gedauert, zwei Personen sind zu empfehlen. Wir sind rundum begeistert und können das Bett empfehlen.
, 06.04.2022
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Trusted Shops: Bestellung im online-Shop schnell, gut und unkompliziert. Termine wurden eingehalten - Lieferung des Möbelstücks problemlos und nutzerfreundlich. Ein kleiner Kritikpunkt: man sollte in den Möbelbeschreibungen detaillierter auf den Zusammenbau eingehen. Bei uns wurde es zu eng, da der Kleiderschrank im GANZEN zusammengefügt werden musste (keine Module) und dadurch immens viel Platz beim Zusammenschrauben benötigte !
, 07.04.2022
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Trusted Shops: Wir sind mit unserem Wohnzimmertisch sehr zufrieden, das Teil ist sehr schön gearbeitet und macht unser Zimmer komplett. Leider war das Pflegemittel dafür, nicht lieferbar. eine kleine Verbesserungs- Anregung wäre, die Standplatte mit Filzgleitern zu versehen um mögliche Schäden an empfindlichen Fußböden zu vermeiden.
Hiltrud A. aus Gernsheim, 17.04.2022
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Trusted Shops: Die Lieferung war schneller als angekündigt, das Material ist sehr hochwertig und gut verarbeitet. Die Wärmeeigenschaften der Decke sind tatsächlich sehr gut. Ich kann nun bei 8 Grad Außentemperatur mit gekipptem Fenster schlafen und die Heizungen sind nachts auch aus.
, 25.04.2022
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Trusted Shops: War meine erste Bestellung und mit Sicherheit nicht die letzte. Unkomplizierter Bestellvorgang und sehr schnelle Lieferung des Produktes, sofern verfügbar. Mit der bestellten Ware (Spannbettlaken) bin ich sehr zufrieden.
Ch. N. aus Cuxhaven, 15.04.2022