AutoteileDIREKT experiences
What experience you have with AutoteileDIREKT done?
SHOPuniver users have rated a total of stars
Experience of SHOPuniver users
AutoteileDIREKT Experiences of SHOPuniver users. These are the experience of real people who have purchased in the online shop of AutoteileDIREKT or at least in contact with them. These users were able to collect their own AutoteileDIREKT experience and then submitted their rating here.
AutoteileDIREKT
Experience from other portals
AutoteileDIREKT Experiences of users from other portals. These are experience that were delivered in another portal or directory. We have listed the last current 5 AutoteileDIREKT experiences per rating portal.
(3,5 / 7333 User)
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Google My Business:
Slow delivery and the wrong part sent. It's truly concerning when they sell you an item as fits your vehicle but upon them checking it's not the correct part. 100% their fault but they make it so hard to return an item. Constant conflicting information from their staff and they expect me to pay to return! First time I have used them and definitely the last.
Matt Jones, 20.07.2022
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Google My Business: I'm glad to have received my goods on time here in Zambia, I appreciate the service, though only one improvement that you have to up, communication, replying to inquiry on status update, once you do this believe me it will be five star feedback.
Emmanuel Matashi, 28.10.2022
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Google My Business: Purchased some front windscreen wipers for my car via the website. Entered what my car was and the website listed all the compatible wipers. Purchased some. Delivery took quite a long time. When they eventually arrived tried to fit them to my car and they don't fit. Contacted customer services and explained that I had used there make and model search tool to find the correct wipers only to be told it doesn't work very well and I should have emailed customer services to check!!! It didn't state this anywhere when I was purchasing. I asked for a refund / send them back only to be told that I would have to pay for the postage back! It's not even my fault! It's the fault of the companies website not explaining their system does not work! Asked several times for a fund and told no each time. I even have been told I have to organise this myself! So I checked online how much the parcel they sent would cost to return to find out it was £13.73! This is almost the value of the wipers! This is extremely poor customer service. I am never using this company again and would advise everyone to do the same!
Daniel Sudlow, 20.06.2019
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Google My Business: I placed my order (65172314) on Apr. 19, 2022 and the parcel was delivered on May 9th, 2022. One item was missing(!!!). Also, the packaging was extremely bad and as a result most of the products' boxes were completely destroyed - I wonder if they'll accept a return in case I want to return something. All in all, a very bad experience. Avoid. Edit: After a closer inspection, all the filters and the disc plates are obviously returned by others in the past, hence the damaged packaging. One of the filters is damaged too. I'm extremely angry now.
George Sakkas, 09.05.2022
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Google My Business: Parts ordered have always been correct and generally a reasonable price. BUT processing and delivery is very very VERY slow. I’d expect better for such a large company with a good DHL contract. I’ve ordered from eBay sellers and it’s arrived faster. The delivery times and warehouse processing are terribly slow. We still have to pay for shipping on most options regardless of price but No they want you to pay a subscription for faster processing which is ridiculous considering if you’re not subscribed you pay for shipping anyway!!
B R, 02.07.2022
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Trustpilot: Top Service!
Jens, 01.01.1970
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Trustpilot: Der Artikel war super
Besser Jürgen, 01.01.1970
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Trustpilot: Hat alles super funktioniert
Maihorn Ralf, 01.01.1970
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Trustpilot: Super Service
Hans-joachim Kruckow, 01.01.1970
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Trustpilot: Super bin zufriend
Gillen Alhagie, 01.01.1970